Coop Home Goods Reviews
Based on 1 customer review from our shopper community, Coop Home Goods's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.
1 Review
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All Reviews (1)
AnthonyTucker
June 04, 2020
"Best customer service ever"
I got an Eden pillow for myself 3 1/2 years ago and now everyone in my house owns one. They’re amazing pillows but the real asset of this company I don’t see many people talking about is their customer service.
My pillow case recently came apart at a seam (after 3 1/2 years of nightly use) and I contacted them just to see what kind of hassle I’d have to go through to make a warranty (they have a 5 year warranty for all pillows) claim. They emailed me back to confirm my address and sent out a new pillow case immediately. Absolutely the most helpful and simple customer service experience you could have. They really do stand behind their products and go above and beyond to make their customers happy. I recommend their pillow and their company to everyone.
My pillow case recently came apart at a seam (after 3 1/2 years of nightly use) and I contacted them just to see what kind of hassle I’d have to go through to make a warranty (they have a 5 year warranty for all pillows) claim. They emailed me back to confirm my address and sent out a new pillow case immediately. Absolutely the most helpful and simple customer service experience you could have. They really do stand behind their products and go above and beyond to make their customers happy. I recommend their pillow and their company to everyone.
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